There's a confusion we hear almost every day at IroningHero. Someone hands us a wool coat and says, "Can you dry wash this, please?" And we answer: "Sure. But just to be sure, do you really want a dry wash or dry cleaning?"
The silence that follows is always the same. Because, for most people, "dry cleaning" is just a fancy term for "don't put it in the machine." But it's not. And the difference can be the line between an impeccable coat and a piece of clothing that gets ruined.