The 4 PM drama: check-in in 2 hours, wrinkled sheets and a downpour outside
Lisbon, November. It rained all night, the windows of your apartment in Alfama fogged up, and the dehumidifier is working overtime. You have a check-in scheduled for 4 PM — a Norwegian couple who booked 5 months ago, just in time to see the Christmas lights. The washing machine finished its cycle 20 minutes ago, but the bed linen is so crumpled it looks like a topographic map of the Sintra Mountains. The household iron ...