In Alfama, a new local accommodation has been available for 340 days and has only 2 reviews. In Graça, another has accumulated 290 days and 3 opinions. Both are entire apartments, with careful photographs and competitive prices. The difference between these numbers and the 200 reviews of a superhost? A detail that guests notice even without meaning to: sheets that look like they came from a before/after.
Just one poorly stretched bed or a wrinkle out of place is enough for the guest's visual memory to no longer be the view ...